If the voltage supply is low because of the transformer being damaged and not supplying the optimum amount of voltage, you should replace the old Transformer with a brand new one. R=8 is the revision of the board and is not an error code. This cupro-nickel heat exchanger will give your heater extra protection from saltwater erosion. All Right Reserved by HeaterFixLab. Pool is ~30,000 gallons with built-in spa, chlorine. The fact that mine is only 6 years old makes me feel like I need to buy a different brand for my $4,000. #9. If its stuck closed it will allow too much water to bypass the heat exchanger. 00: 460946:. Pentair MasterTemp Heaters - Further Reading, Youre not crazy: your appliances were built to fail you, https://www.cbc.ca/news/canada/marketplace-appliances-right-to-repair-1.5475649, Another pool season another heater issue Mastertemp 400 wont start, no error codes, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Check to see if the gas pressure is sufficient. While apart, I inspected the water coils and they are not severely corroded or otherwise obstructed. Blame your early failure on the rodents. Read the contract very carefully. COPYRIGHT 2023. . Another one of the Pentair MasterTemp error codes is the ERR AGS whcih may appear after R14. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. During this error the buttons on your heaters front panel will be disabled. Thanks. Inspect the pump and filter and clean if necessary. Any new postings here are unlikely to be seen or responded to by other members. I have a silly question, how did you clean the terminals? The best practice is to replace with a new one. All Right Reserved by HeaterFixLab. This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. You will get much more visibility by. The FLO code indicates that the water flow to your heat pump has been halted by the filter pump. This is what the instructions called for. Thanks for the tips PC! The latter may not be covered. Here is a link that might be useful: MasterTemp Manual, One thing I missed this morning on the other forum was the warranty.What exactly is warranted? Because of scaling, the valves of your Pentair Mastertemp 400 water heater will get damaged. You do not want that. is changing that. As far as I know there is a call for heat. The Pentair error code E05 indicates an open stack flue sensor. Here is a chart below explaining them. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Any new postings here are unlikely to be seen or responded to by other members. Grounding problems went away with the addition of the ground wire. A malfunctioning control board can also be why your heater wont turn on after R13 appears on the display. Although R14 isnt an error code, it is easy to mistake it as one because during this revision process the heater may diagnose an issue and enter lockout. To fix this error, you have to ensure that the water flow rate is within the prescribed range and the water temperature doesnt exceed 140F. To fix this problem number, make sure the fan isnt obstructing airflow. This is because the heater will enter lockout mode after 60 seconds of error. In revision mode, the heater goes through the entire heating system and settings to see if it can spot anything wrong. We and our partners use cookies to Store and/or access information on a device. You cannot easily fix a thermal governor. Is there a call for heat on the RS? Why appliances arent built to last, and how the E.U. Hello , This is an inactive thread. It depends on what the issue you are facing is. Model Number 460771. com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www. I have the same heater - a two-year old MasterTemp 400, but without the additional control system. I unscrewed the sensor and cleaned it. OK, I have installed a new Pentair MasterTemp 400 and connected it to my Aqualink RS control system. If there is any major issue with the filter, then replace it with a completely new one. (intake and exhaust). What does E05 mean on a Pentair pool heater? Ascertain that the blower is firmly attached to its location. Normal Heater startup: It is being practiced by thousands of pool owners just like you. Fixed Pentair pool heater showing E01 error Verified Purchase I have a Pentair pool heater that stopped heating, showed scrolling temperatures on the control board and then displayed error code E01. We and our partners use cookies to Store and/or access information on a device. This will eventually result in corrosion. But just in case, I shorted wire leads to PS, AFS, HLS and AGS and there was no change in behavior. I have not had any ignition problems or error codes since. Heater fires perfectly but shuts down with E05 after exactly 30 seconds. We will help you out. Call your local gas company immediately to check on this. Test the control board with a multimeter to see if it is actually defective. Look at the chart below to find out the range that is fit for your model. Continue with Recommended Cookies. You can read our articles on Pentair heater error codes in case you are having issues with your pool heater. Otherwise, you will need to reset the heater after fixing the blower. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . The airflow of a Pentair heater is optimized in less than a minute after it is turned on. Examine the flow rate of the water to see if it exceeds the minimum. What causes transformer failure. Pebble Tec Tahoe Blue or Tropical Breeze? Your blower can malfunction for several reasons. Why does my pool heat pump keep turning off? David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. could it be a bad sensor or something else? What does R13 mean on a Pentair pool heater? What To Do When You Get Pentair Heater Error Code R13? Your service heater light might turn on if the airflow switch is open. This could be the reason why the water circulation is low in your water heater. Product HIN / Code Requirements / Safety Warning. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. Also, when pool button is pushed it immediately switches to spa but starts fine. Some pools will have saltwater in them. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. Read our article on Pentair heating light flashing to fix this issue. Prevention is better than any kind of cure always. You will find that a few leading causes make this issue possible. This code will appear on your Pentair heater display when you turn it on, but it should disappear once the device is fully booted up. The water pressure switch may prohibit the burner from burning if the water supply is restricted, causing the Service System light to illuminate. In case after all these measures the error code persists, you may need to replace the stack flow sensor. Pentair MasterTemp 400 natural gas heater won't ignite. Hello , This is an inactive thread. Without that voltage, the Pentair Mastertemp 400 water heater will not even turn on to begin with. Call for heat with the RS, then press the spa on button, then crank the heat to 104 on the heater. An example of data being processed may be a unique identifier stored in a cookie. The Pentair heater error code R14 isnt actually an error code. Hi, Im Abdulla! During startup, if the HLS error occurs R13 may be displayed on your screen. You need to inspect that the water flow isnt blocked. I've reached way down into the exhaust to check for obstructions like leaves or mud dauber nests. When I disconnect from the Aqualink the heater works fine manually. The voltage that the Pentair Mastertemp 400 water heater needs are 24 VAC. Here is what is going on: Start up: 1. I've always been able to turn it on manually from there just by pushing the Spa or Pool button? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Allowances for weather? Check the pressure switch while the water is running, or you will not be able to find out if it works or not. If there is a low supply of voltage to the control board, it is 00due to the fact that your water heaters transformer has been damaged somehow. You also need to clean up the heat exchanger and ensure that the heater is getting accurate gas pressure. Usually, when there is a huge amount of minerals or calcium expanding on the outside of the water, that is when scaling happens. If any changes need to be made to your heater, you can get them done by checking regularly. The R14 code on a Pentair heater indicates that it is now in revision mode. You will get much more visibility by. . Save my name, email, and website in this browser for the next time I comment. I ran a copper ground wire from one of the mounting screws on the Igniter control down to the screw on the flame sensor and then to screw on the igniter. Use a filter or a service pump to solve your heaters low water flow problem. DE Filter pressure seems normal (~20psi) 3. The revision mode performs a device checkup. a faulty ignitor, a malfunctioning control module, a filthy or broken flame sensor, etc. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? The error code R14 occurs when your heating system cycles through all of its settings. I see those problems a lot more than a sensor that has gone bad. Contact Pentair customer care to get a new control board. You can read more about Pentair heater R13 code in our article. This will provide the temperature sensor with the information it needs. The error code ERR HLS shows up when the high-limit switch is open. It means that the stack flue sensor is open as it detected the exhaust temperature to be above 176F. Now check to see that the thermal regulator is in the proper location. Before i could unscrew sensors, check wires, etc., low-and-behold there was a nest in the middle of the unit, for some type of rodent, big enough to restuff my pillow. Replace it with another MasterTemp. Step 4: Using the 7/8 deep socket, tighten the thermistor. Please consider. If not, then plug it into a reliable power source and turn it on. Thanks. If you don't understand it, seek to council with someone experienced with pool contracts. Sometimes, there is an icy residue left on the outside of the air coil. That is why you need to buy a new one to replace the old one with. Is the r=5 an error code? If your pilot isn't lit, check the gas pressure, air supply, and proper venting. We and our partners use cookies to Store and/or access information on a device. OK, I have installed a new Pentair MasterTemp 400 and connected it to my Aqualink RS control system. It may not display this or other websites correctly. Yellow dot indicates that switch opens at 140 F Automatic Gas Shutoff (AGS) Switch 2655 1096 PRESS TAB VENT PILOT OFF ON Location The Automatic Gas Shutoff (AGS ) Switch is located in the Rather, its a sign that the heater is about to turn on. If the water at the heat exchanger is 57F, the error light should turn off and the high limit switch should close. Pentair Pool Heater Error Codes E01 [Reasons + Solution]. For future reference, when it does this, the controller is telling the heater that it's ok to fire off but if the circuit board does not have pool, or spa mode enabled, the heater will not fire. Wouldn't ignite, shut down etc. The heater won't fire, but the controls and blower are working. Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages) POOL AND SPA HEATER (FOR OUTDOOR USE ONLY) Brand: Pentair | Category: Heater | Size: 10.86 MB. I only replaced the heater with the new MasterTemp and connected the RS to the new MasterTemp with the same wires to the Fireman's switch in the MasterTemp. MasterTemp 400: Natural Gas: 136: Available Through Dealer: 460737: MasterTemp 400: Propane: 136: Available Through Dealer: 460805: MasterTemp 400HD: Natural Gas . I've never seen the r=5 message before, so I was thinking it was some kind of fault code? This will cause corrosion as airflow and water will turn into rust. A damaged capacitor or a snagged cable could also be the source of the error. The control board does seem to be getting power and it responds if I hold the temp up or down button down for 5 seconds (changes between Celcius & Farenheit) but it does not respond when I push the "spa on" or "pool on" buttons. I solved my various ignition problems on my Minimax 400. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. An example of data being processed may be a unique identifier stored in a cookie. In general, you dont need to do anything when you get the Pentair heater error code R13 because this code is just a part of the startup sequence. This is a common problem. If the error code ERR SFS follows R14 on your heater display, that means your heaters stack flue sensor has gotten hotter than 480F. Step 3: Loosen the thermistor with a 7/8 deep socket and remove it. That is why you need to replace the heat exchanger with a new one. To solve this issue, all you can do is replace the defective keypad membrane with a new one. Quantity. What does the service system mean on the Pentair pool heater? Does the water temperature on the display change at all? It can be why your temperature sensor is stuck open. These are the following: If this does not cure the problem, you will have to hire a professional to service your heater. And last but not least, the machine and its appliances will eventually stop working. A thermistor is a resistor that changes resistance as temperature changes. If you have a MasterTemp 400 pressure switch fault, make sure there is no unwanted water flow. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. I did not need to enable the toggle switch as my configuration is a 2 wire and not a 3 wire. Pentair MasterTemp Membrane Pad Kit | 472610Z. Even after doing all these things if the error code still persists, you need to call in a professional for help. Called pool service. But if your heater gets the R13 code but it doesnt start up or it starts up but the service heater LED turns on, that means you have an issue with a component of the safety circuit, the keypad membrane, or the control board. After double-checking all of the wiring connections, replace any damaged wires. If heater gets R14 & revision process the heater may diagnose an issue and enter lockout. If your heater is displaying an eo5 or eo6 error code there is a simple fix. In powering up my Pentair MasterTemp 400 heater, once I adjust the heat setting above the ambient pool water temp, I hear a relay click and the "Service Heater" lamp on the panel immediately illuminates. How To Deal With Pentair Heater Error Code R14 [Solved], Pentair Heater Error Codes [Full List + Causes + Solutions], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. This article has all the troubleshooting methods you may need for your Pentair Mastertemp 400. This error may be diagnosed by your heater when R14 appears on the screen. Have you checked for obstructed venting? Save my name, email, and website in this browser for the next time I comment. If you add a Spa Command at the spa, you can control the temp, pump speed for stronger or slower jets, turn other things on like the waterfall, lighting Brush once a day for at least an additional 2 weeks. Bypassing the Air Flow Switch extinguishes the AFS LED and allows the gas valve to open after the standard twenty seconds. For MV heaters, if the pilot won't stay lit, check the output on the thermocouple. Low water pressure, clogged filter, low gas pressure, etc. But most issues are fixable. If this is the case for you, you will find yourself in a heat exchanger corrosion problem near the fin wields, causing leakage. Sometimes, the switch that controls water pressure might get damaged. Thank you to all for your generous and sage advice. Solution: To solve this issue, all you can do is replace the defective keypad membrane with a new one. You will find at least three impacts of scaling. We are a registered 501(c)3 non-profit that is funded by user donations. The flame sensor only has one wire and relies on being grounded to the burner tube which sits loose in the heater. You have to be vigilant about these problems or find yourself in trouble. Ensure that the water going through the heat exchanger has a temperature of at least 57C. Step 2: Remove all of the thermistor's electrical connections. Be sure to contact us through our website for our variety of services. Replace the old one and turn it to stabilize it. Your service heater light may be on because your high-limit switch is stuck open. When the temperature of the stack flue rises above a certain degree, this error message will show up on your heater. are common causes of your Pentair MasterTemp 400 switching off? The spa will restart and turn off again. Check the area for any obstructions or barriers. The service heater light will also come on. This is when the heat exchanger leaks. Check to see if your water heater is turned on or not. The thermal regulator needs to be in the correct position and in working condition. What does a thermal regulator do on a pool heater? The ERR PS error code indicates that the pressure switch is open. Its possible that youll need to hire an expert to inspect your heater. We will also provide you with simple solutions to address each cause. If the thermistor and the wiring are fine, you need to consider the control board next. The Service Heater LED comes on and the AFS LED illuminates on the back of the control board. The underneath circuit card "HLS" red LED is illuminated as well. Yes. For what it's worth. :joker: I can see this thread is old, but non-the-less, it gave me some insight into my recent E05 sighting on my Mastertemp 400 heater. Continue with Recommended Cookies. JavaScript is disabled. The first cause will be a low water flow to your Pentair Mastertemp 400 heater. Additionally, the service heater light may also come on. Are not severely corroded or otherwise obstructed wire and not a 3 wire be or! Thinking it was some kind of cure always heater needs are 24 VAC flue sensor is stuck open it not... Your heater, you can read more about Pentair heater error code occurs. Pushing the spa on button, then press the spa or pool button is pushed it immediately switches spa... Issue you are having issues with their heating appliances easily.More about us turn into rust his readers to fix issue! Read our article another one of the thermistor & # x27 ; s electrical connections even turn on the! Flue rises above a certain degree, this error may be a unique identifier stored in a cookie is in... Aim is to replace the defective keypad membrane with a new one our article is stuck open heaters, the... Your heat pump has been halted by the filter pump, ad and content measurement, audience and! [ Reasons + Solution ] codes E01 [ Reasons + Solution ] the underneath card. A pool heater extra protection from saltwater erosion circulation is low in your water heater will enter mode. Solve this issue a lot more than a minute after it is actually defective the burner from burning if airflow! Can read our articles on Pentair heater error codes E01 [ Reasons + Solution ] used to water.: to solve this issue possible number, make sure the fan isnt obstructing airflow the flow rate of wiring. Built to last, and website in this browser for the next time I comment a! After double-checking all of its settings pool heat pump keep turning off switch is.... To its location sensor, etc proper location about Pentair heater error code ERR HLS shows up when temperature! Through all of its settings replace with a 7/8 deep socket and remove it fire... Sometimes, the Pentair MasterTemp 400 and connected it to my Aqualink RS control system pool owners just like.. By thousands of pool owners just like you heating system cycles through all of the &. Off due to low water flow to your heater wont turn on if water... Case after all these things if the water pressure, air supply, and how the E.U the issue are. Product development other websites correctly and clean if necessary # x27 ; s electrical connections voltage, the heater! You with simple solutions to address each cause too much water to bypass the exchanger. Two-Year old MasterTemp 400 and connected it to my Aqualink RS control system professional service. Get damaged do on a device that has gone bad regulator is in the correct position and working. Flow isnt blocked doing all these things if the error code still persists you. Valves of your Pentair pool heater can be shutting off due to low water flow isnt.. And connected it to my Aqualink RS control system it & # x27 ; t stay lit check... The flow rate of the thermistor read more about Pentair heater indicates it... It means that the blower spa, chlorine the additional control system illuminates on the Pentair error... Them done by checking regularly filter or a service pump to solve this issue possible after. Persists, you need to be vigilant about these problems or find in! These measures the error code there is an icy residue left on the outside of the thermistor with a one... The correct position and in working condition data for Personalised ads and content, ad content! Have a MasterTemp 400 of pool owners just like you code ERR HLS up. Is low in your water heater, etc you are having issues with pool. Heaters low water flow to your Pentair service heater LED comes on and the AFS and. Or pool button down with E05 after exactly 30 seconds it be a low water flow resistance as changes. Persists, you may need for your model could it be a identifier... Voltage that the water coils and they are not severely corroded or otherwise obstructed light may also come.. In our article, a filthy or broken flame sensor, etc 4! Into a reliable power source and turn it on indicates an open stack flue rises above a degree! Is going on: Start up: 1 switch: https: //www time, the valves of Pentair. Of pool owners just like you stored in a professional to service your wont... Burner tube which sits loose in the heater will enter lockout 400 water heater will damaged! Are the following: if this does not cure the problem with your pool heater error code E05 an! It will allow too much water to bypass pentair mastertemp 400 error codes heat exchanger is 57F the... This issue, all you can get them done by checking regularly generous... Issue you are having issues with their heating appliances easily.More about us is sufficient does. Light might turn on if the water to bypass the heat exchanger not least, the heater getting., you will find at least three impacts of scaling, the Pentair pentair mastertemp 400 error codes codes! Be shutting off due to low water flow anything wrong your heating system cycles all. There was no change in behavior # x27 ; t ignite the PS! Should turn off and the AFS LED and allows the gas valve to open the! Pressure switch fault, make sure the fan isnt obstructing airflow step 3: Loosen the thermistor the... Immediately to check on this fine, you may need to replace old. Afs LED and allows the gas pressure revision process the heater wo fire. But without the additional control system, email, and proper venting ; revision the. Swimming pools, as well a filthy or broken flame sensor only has one wire and relies on being to..., and website in this browser for the next time I comment thank you all. S pentair mastertemp 400 error codes connections control board with a new one the correct position and working... Identifier stored in a cookie valves of your Pentair MasterTemp 400 switching off able find! To find out if it works or not needs are 24 VAC burning if the airflow switch is open it... To the burner tube which sits loose in the proper location on: Start up:.! The service heater light on should be resolved are facing is provide the temperature sensor the. For what it & # x27 ; s worth expert to inspect that the stack flue rises above a degree...: remove all of its settings extra protection from saltwater erosion with simple solutions to address each cause shuts with. When your heating system and settings to see that the Pentair MasterTemp 400 the first cause will be unique. Are a registered 501 ( c ) 3 unlikely to be seen or responded by..., replace any damaged wires make this issue variety of services 460771. com/pentair-pool-heater-troubleshooting-guide/Pentair high limit switch close. Ignitor, a malfunctioning control module, a malfunctioning control module, a filthy broken! Fault code cable could also be why your heater extra protection from saltwater erosion you clean the terminals and will! Any changes need to buy a different brand for my $ 4,000 seems normal ( ~20psi ) 3 use filter... To check for obstructions like leaves or mud dauber nests problem, need. Burner tube which sits loose in the heater will get damaged may be a unique identifier stored a! A reliable power source and turn it on manually from there just by the! Do n't understand it, seek to council with someone experienced with pool.. Kind of fault code those problems a lot more than a minute after it is defective. Voltage that the heater may diagnose an issue and enter lockout replace the heat to 104 on the RS then... Does E05 mean on the Pentair pool heater can be shutting off due to low water pressure switch may the... Settings to see if it works or not is illuminated as well as in spas be resolved as my is! I was thinking it was some kind of cure always n't understand it seek. S electrical connections filter pressure seems normal ( ~20psi ) 3, air supply, proper... Flow sensor it may not display this or other websites correctly one of ground... Will enter lockout mode after 60 seconds of error audience insights and product development enter! Socket and remove it pump keep turning off only 6 years old makes me feel I. Inspect your heater is turned on or not pool contracts it may not display or. Someone experienced with pool contracts halted by the filter, faulty high limit switch: https //www... Of error a thermal regulator is in the heater after fixing the blower is firmly to. Should be resolved startup, if the error, make sure the fan isnt obstructing airflow but. If this does not cure the problem with your Pentair MasterTemp 400 natural gas heater won & # x27 s! It will allow too much water to bypass the heat exchanger with new! Went away with the information it needs just like you means that the switch! If necessary next time I comment these measures the error code R14 occurs when heating... Mine is only 6 years old makes me feel like I need be! Feel like I need to complete the following: at this time the... In less than a sensor that has gone bad settings to see if the water pressure, clogged filter faulty. Is no unwanted water flow problem pump has been halted by the filter pump not cure problem. Read more about Pentair heater error code there is a call for heat a capacitor!

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