It's to your advantage. Terrible site for a seller. If there is a direct deposit rejection from your bank, it will cost you $2. i 2 have been scammed. I'm sick of paying outrageous shipping fees. When doing Mercari reviews of the items for sale on the site (or mobile app) youll find everything from vintage Barbie dolls to new brand name shoes offered at a discount. Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. Were a group of resale experts here to help you sell your clutter and get organized. See Also: Is OpenSky Legit? Wait for a Buyer to Show Interest in Your Item. Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. While Mercari claims on its site to have buyer and selling protections, many of the Mercari reviews mention extremely poor customer service and not receiving help resolving issues. It took nearly 24 hours for a representative to get back to me. Cookie Notice If youre not aware of the withdrawal policy, you might think youre the victim of a Mercari scam when you see these funds vanish from your account. Bad reviews and frequent cancellations can seriously hurt your Mercari selling efforts, so avoid . If you are happy with item but unhappy with the price, then you can message the seller directly to bargain with them or ask for more information. SOURCE: RATING: REVIEWS: Trustpilot: 3.2 / 5.0: 18K: Apple App Store: 4.8 / 5.0: 1.4M: Google Play Store: 4.6 / 5.0: 368K: Here's what . Anyone can write a Trustpilot review. Images on Mercari are important so our advice is to make sure your photographs are clear and show the item you are wishing to sell in its best light. Tip for consumers:Take a picture of yourseld boxing up your item and mailing it out. If you use a direct deposit for less than $10, there is a $2 fee. And it's costing YOU in unnecessary fees. I explained this to Mercari but they refuse to do anything. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. From a buying perspective, Mercari allows anybody to purchase an item through the app or via the Mercari website in a similarly easy fashion and offers all the usual search features and categorisation you would expect. Archived post. Some items sell in minutes, some take a bit longer. Tip for consumers:Rip off. Another interesting thing to know about Mercari is that it is Japans largest community-powered online marketplace. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. We bought and sold stuff on Mercari for months, here's our ultimate review guide to Mercari! They charge a 10% selling fee when a sale is completed. I've learned my lesson and from now on blocking anyone who tries to low-ball right away then complain. Mercari, Inc. #33 in Shopping 4.8 1.5M Ratings Free Screenshots iPhone iPad Mercari is your marketplace for buying and selling preloved items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 04/02/2023. Knowing that if you are scammed, they will let you return it, gives you peace of mind. First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. Scan this QR code to download the app now. I ordered a MENS **** XL ***** shirt and received a childs shirt.After numerous requests to . Under Mercari terms and conditions, you will have three business days to send the item. Website itself not very convenient at all. It arrived in a baby diaper box broken in several pieces. That's like a.5% issue rate. Everything You Need to Know About OpenSky. Once I used the transfer option to move $109 to my account early in the morning, I received an email at 12:53 am, Apri l11, 2023, stating that my account has been limited pending closure. No refund. Reviews 18,602 Poor 2.5 VERIFIED COMPANY mercari.com Visit this website cindy well 3 reviews US 2 days ago I bought a Dyson vacuum attachment my I bought a Dyson vacuum attachment my machine model listed as fitting the attachment. Mercari, on the other hand, of the 1 purchase I had issues with, refused to use any logics in resolution. 'In honor of imnotlegolas for starting this subreddit.'. Others that have good experiences would answer, yes to the question, Is it worth it to sell on Mercari? because theyre able to sell their items without needing to go through the process of a garage sale and can do it all through a handy mobile app. While evaluating Mercari reviews at the Better Business Bureau (BBB) for their US-based operation, we found a dismal "F" score there, with 964 complaints. The faster we all get paid! But lets be honest, many of these features are expected on a buying and selling platform. We recommend giving it a whirl to see for yourself. eBay has many of the same problems with scammers taking advantage of both buyers and sellers on the platform. No packaging. The highest number of complaints go to Mercari scams and poor dispute resolution. This company does not typically respond to reviews. After selling on Mercari for a few months they locked my account with 2500 of my hard earned money. Thats right, with Mercari you can amend, edit, or change your listing at any point before it sells. It was gross. You have a horrible rating on this site, do you have any feedback to why? Tip for consumers:Dont waste your time or money. Each product was COUNTERFEITED. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. Click to view AdvisoryHQ's advertiser disclosures. Item will be fake or damaged! If youre frustrated about Mercari returns or another issue, it can be a little confusing figuring out how to contact Mercari. Due to the many negative ratings and the fact that you never know if youll have a good or bad experience on the platform, we gave Mercari a 2-star rating out of 5. Mercari does not protect the buyer! I know what the perfume is supposed to smell like. My sister died and I wanted items from 1966. Mercaris rating system is also relatively robust and as reviews are only viewable by those whove completed a purchase on the service, the reviews can be viewed as slightly more trustworthy. When trying to call the company, the message said that I was out of the calling area or no one was available. Well go over the Mercari shopping experience first, then give an overview of selling on Mercari. How, long does it take to sell a item on mercari? Poshmark is SO MUCH BETTER. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They need to make serious changes to their management. We found many selling on Mercari reviews which said there is no protection for sellers if a buyer requests a refund but never returns the item. This can be uploaded to the app along with a description of the item and a price. Unfortunately, youre dealing with an online marketplace, and while some have great experiences buying and selling on Mercari, you can run into plenty of Mercari scams from people just trying to swindle others out of money or items. Please contact the Federal Trade Commision and Internet Crime Complaint Center. If the buyer fails to submit a rating or confirm receipt of the item within the allotted timescale, Mercari will automatically confirm the transaction and the seller will be given a five-star review. One Mercari first time seller who sold some old jewelry felt she was the victim of one of these Mercari scams. Mercari has a rating of 1.35 stars from 2,010 reviews, indicating that most customers are generally dissatisfied with their purchases. Verification can help ensure real people write reviews about real companies. If you can afford to lose your item and not be paid for it, then perhaps you may want to take a chance selling items on Mercari. If youve been wondering, Is Mercari trustworthy or what are the top Mercari complaints, youll find the answers in this AdvisoryHQ Mercari review article. Their team has been unhelpful to work with and hasn't resolved my issues in any instances which has left me frustrated and not wanting to use this platform anymore to sell my items. Archived post. Here are a few sites like Mercari you can buy and sell goods on: Related: How to Avoid Scams on Craigslist. As of this writing, the Mercari contact number is 1-888-325-2168. If you use Instant Pay (money is paid in minutes to your debit card) it will cost you $2. I found pretty cool things on here however there's no such thing functional customers service in mercari. Mercari takes the initiative in keeping its users safe in a way that other services should take note. Again, youre probably still wondering how to contact Mercari at this point, but were not done yet. Mercari also states on their site that problem sellers with too many returns or complaints can have their account with Mercari suspended indefinitely, in order to help protect Mercari shoppers. However, speaking from personal experience, Mercari is 100% legitimate. I will never shop with them and I'm passing this word along to all my family and friends. Transfers of under $10 are charged a $2 transfer fee via both methods but those over this incur no fee with direct deposit. Just shame. In the search male with male pornography was shown. I dont live so close to a post office so I usually wait a couple days to get more than one sale to go to the post office. Many pictures. Monitor their site. Some buyers stated they didnt get their Mercari returns request approved, and sellers also had plenty of Mercari complaints about not getting paid and never receiving the item back from the buyer. I made multiple purchases on both mercari & poshmark. Mercari expert to sell your stuff for you. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, If you cannot provide the requested information or documentation, then your account may be suspended or closed and any transactions you have made may be frozen. USPS's tracking did not update until it was actually delivered. The company states that accounts cant be deleted via the website at this time, so youll need to use the Mercari mobile app. I should have written my full experience but didnt feel like it and was just glad that it was over so I gave her 3 stars and somehow Mercari went and gave her GREAT which I wondered if I could have them fix it. New comments cannot be posted and votes cannot be cast. The last item I purchased needed an additional $26 to be paid to USPS before it could be released. Mercari stole shipping money from me. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. They refused to pay me, even though it was updated DELIVERED. That's not bad at all. First, lets look at it from a corporate standpoint. They also let us know that the transaction is complete so we can pay the seller. Ordered a children's recordable book, doesn't work at all and they refuse to give me a refund. It is possible to have no problems buying and selling on the app, but many people do run into issues. Now mercari is refusing to refund me my money. First, let's identify what is acceptable for returns or refunds on Mercari, as lifted from their page: Item is not as described. Finally I figured out I need to use their app and chat, and their response was to ask me to make sure the entry is correct. Here is the official Mercari returns policy and Buyer Protection Guarantee. The process of creating an account is pretty self-explanatory, and a useful wizard will guide you through things like setting up a username, adding a profile picture, setting your location, and creating a brief description of what you do. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. One very important thing to know about Mercari and their payment process is that BOTH the buyer and the seller must rate each other before Mercari releases the money to your account. Not a big deal but I asked the seller about the charge. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. Once youve set up an account with Mercari, you may be asked to verify your identity. I would not use this platform. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! The buyer assured me that it was authentic but that was not the case. After doing that I still can't touch my money. There is undisclosed damage to the item. Products used:Yet they declined my refund due to photos. Worth it to Sell or Buy? Each time I got a message from a rep, it said something different from the previous rep. The fact is, I don't need to buy, and I am the paying customer, and I refused to be treated that way. Poshmark charges a ridiculous $6.99 shipping fee for everything, regardless of weight. One Mercari reviewer said they thought they were purchasing an Apple Watch, but when they saw it was just the band, they tried to cancel just an hour later. Theres an eclectic mix of old and new items youll find on the Mercari shopping platform. File a claim with the mail carrier. The ratings allow other buyers to see how trustworthy a person is as a seller. Review AdvisoryHQs Termsfor details. If you are fine with losing money just to avoid a possible bad rating that is your choice. We did also see Mercari reviews that mentioned getting paid quickly and having no issues with the service. How convenient it is that they do not haveba option to report damaged items. Anyway, she claimed that she had not received the package and that USPS was at fault. Rude, rude, rude. The company lists addresses for offices in the US and Japan. If you have been a victim of Mercari's illegal business practices please contact Wilson Elser Moskowitz Edelman & $#*!er law firm. When answering, Is Mercari trustworthy? we can point to the fact that several executives from the company have their names and photos listed on the About Mercari page of the US website, which is a positive sign. I tried so hard to be reasonable, and patient. What You Need to Know. WORST WORST WORST. As a buyer, transactions are secure (you can see the padlock in your browser if you use the website) and because all money is processed and held by Mercari, you have a certain reassurance that if something does go wrong you can still get at your money if needed. You will also find information about the people you are following (as well as those who are following you) and details of the money youve earned and the transactions youve made. I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. As far as the company, we havent seen anything to lead us to believe that the company is anything less than legitimate, and we did not find any evidence of Mercari scams as far as the company itself goes. At the end of the day, we all have a huge number of things we dont use around us in our homes that may be of value to other people. Tip for consumers:Buy at your own risk! Customer Service is terrible. Mercari sent me a return label, which I used to send back to the seller. Certain items like drugs, counterfeit items, stolen items, vitamins, diet products, and even body parts (yes the Mercari terms and conditions explicitly ban the sale of body parts) are banned so you can feel safe in the knowledge that you arent buying something that could be dangerous for your health. And it looks like it was from a brand new buyer who didn't understand that there are no returns for fit. And they gave me a 5 percent coupon. The answer is really a mixed bag, but there are so many negative Mercari reviews, it leads one to question whether the company does a good job of policing the relationship between buyer and seller. If youre interested in knowing what kinds of items are popular when asking, What sells on Mercari, there is a section of the home page that shows you recently sold items. After months using the Mercari service I can honestly say that my time with it has been mostly positive. New comments cannot be posted and votes cannot be cast. That put Mercari behind first-place eBay but ahead of heavy hitters such as Etsy, Poshmark, Craigslist and Facebook Marketplace. Then I was notified by Mercari and USPS that my package was delivered a couple days after. The Mercari website boasts of its great customer service and any issues you have during a sale can be brought to the attention of their customer service team via a form on the Mercari website or by calling the number on their contact page. In our experience, Mercaris customer support is okay, if a little unresponsive. Don't like it? You just need to rate your seller in order for payment to be released. They strung me along until past the "acceptance" window, then they ghosted me. How selling on Mercari would differ from Amazon is that Amazon isnt set up for one-off sales of your used items. The app is great to use and the overall ease at which buying and selling can be accomplished is pleasing. So clearly, a lot of Mercari victims already have been in contact with them. There is no help center. I was able to sell 2. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Also, it is impossible to return fake items. Also review each firms site for the most updated data, rates and info. YOU WILL GET SCREWED BY THIS HORRIBLE PLATFORM. reviews & complaints Mercari Customer Support Rated Extremely Low 0 Resolved 105 Unresolved 0% of 105 complaints were resolved File a complaint Table of contents Claimed business Share Complaints Contacts Mercari reviews 105 Filter by Sort by: Most helpful Most popular S Steven Turpyn of US Apr 06, 2023 3:40 pm EDT Verified customer It's always a good sign when an e-commerce site puts faces and names behind its platform, as many don't. When I placed an order there was a $4.25 shipping charge. Contacted seller response was not helpful. Once you accept an offer or a buyer accepts your sale price, the Mercari app will mark the item as sold notifying other buyers that the item is no longer available. Why would I spend money and get blamed when it's someone else's mistake? I sell and buy on Mercari and like their customer service because I recently started selling/buying on another website too and I realized that Mercari's customer service is better, although selling on that platform is quicker. Whats Mercari? Well first give you some overall star ratings from aggregated Mercari reviews to show you just how varied some of the opinions about Mercari are. One of the best safety features you get with Mercari is the no meet up transaction process. This gives both parties added assurance that they arent getting ripped off and any issues can be looked into, investigated and resolved by the Mercari customer support team. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! Perhaps users are content and not leaving reviews unless bad experience these days. But, thats a lot of work, plus what if you dont want a bunch of people coming to your home? This is a great thing to be able to do and can help you generate interest in an item that is struggling by reducing its price if necessary. I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. Not answer any of my support inquiries, I sent them money, they sent me trash! Im also contacting the BBB. I put in an offer and it would not process the amount after the seller accepted. Despite the evidence that I never got the return, Mercari forced me to refund the order. I just wanted my item covered, and they wouldn't even do that! Well go deeper into the basics of selling on Mercari in the next section. He responded that I had a faulty app and that I was inexperienced using Mercari. It goes against our guidelines to offer incentives for reviews. It seems that everyone is left to sort problems out themselves with little help. Additionally, Mercari buyers are protected with a Money-Back Guarantee. Lastly - buyer rating after 2 days is an unnecessary call out. Being able to print shipping labels and track parcels from within the app is also a nice addition making Mercari an almost one-stop solution for selling things second hand. I ordered six items from Mercari recently. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the confirmed local delivery time (concerns raised outside of these channels may not be considered). The next step when trying to delete a Mercari account is to fill out the form. Many are vintage and new or minimally used. Seller gave me a bad rating for a weird reason. If a buyer is not in good standing with Mercari, the company can refuse a request for Mercari returns. FedEx never delivered it to my address. The Mercari returns policy is where we find many complaints when looking over Mercari reviews. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! In short, as with the other mainstream online marketplaces, the vast majority of buyers and sellers have a positive experience. Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. Each person you deal with can lead to a completely different experience. Trustpilot Mercari review. No communication from her at all, which was totally fine. Other sellers reviewing Mercari were upset about additional Mercari fees for cashing out their money to a debit card using the Instant Pay option. We would warn sellers to beware because you dont know what youll get when selling on Mercari. Full details of Mercaris data privacy policies can be found here: https://www.mercari.com/privacy/. How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. USPS is the only one who requires it if your box is bigger than 12x12x12. I ordered a set of DVD's and was sent the wrong DVD's. Was anybody able to het their money back after they revoke your account? Can you get scammed on Mercari? Another anomaly is that while the BBB Mercari reviews an average 1 out of 5 stars, the company has an A+ rating with the BBB. Seeing Mercari reviews and seller ratings gives you more control over deciding, Is Mercari safe? or Is Mercari legit? because if you see a low seller rating, you can avoid buying from that person. I don't understand how Mercari allows this. Not pleased at all :(( (, Tip for consumers:Since it is so difficult trying to communicate with this company, probably will not use them again, Products used:I ordered DVD's and received the wrong ones. Once an account is set up you can head to the My Profile part of the app or website at any time to change your details. Have u addressed any problems listed? On top of this, the money paid by the buyer will not be released to the seller until the item is received and is seen to match the description given. Terrible, they rip you off. 1 star. There isn't any. Tap on the stars below balance and Coupons Was this article helpful? For those that like to shop deals and locate steals on hard-to-find items, Mercari shopping online or by a mobile app can help. The seller used an undeliverable address, so it was shipped back. 2023 Trustpilot, Inc. All rights reserved. When you need some extra cash, having a garage sale can help you get rid of things you dont need and make some money. One seller mentioned not being able to transfer their money to their bank account and found out that Mercari suspended indefinitely their account with no notice or reason. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! If a buyer doesn't read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will 855-464-7482 website is mercari.com and email is contact@mercari.com and our I sold and shipped a perfume set using the FedEx label provided by Mercari for the order, which has the shipping address that the buyer provided. Products used:Collectibles,quantity purchase for resale. As mentioned, the answer to, Is Mercari free? is yes when it comes to listing your products, but no when it comes to selling them. Then, it took me hours to find a way to contact someone. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. In the search male with male pornography was shown. Whos paying taxes on it? We use dedicated people and clever technology to safeguard our platform. I will never use them again! No need to put all your stuff out on your front lawn or meet with someone you dont know. How safe it may be to buy and sell on the website is another story. And since I only have 7 ratings, so that poor rating really stands out. There is even a section for brands (which can be found here). Their policy is robbery. Sellers & Buyers beware They're ripping you off! This means that selling on Mercari isnt only limited to someone trying to clean out their closet, many brands are being sold by retailers of all types. Upon approval, theyll receive a prepaid label to return the item to the buyer. Why would I need to make any changes when there are no changes? Don't ever shop with them if you want customer service. And what is not eligible for return or refund: Item was accurately described. Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. You can search millions of new and used items, with over 150,000 things being added daily. . I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. All these are icing on an already pleasant little cake. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! Tip for consumers:Never buy fragrance from them. 'In honor of imnotlegolas for starting this subreddit.'. Stay away from this site or you could lose everything you paid. Others may want to as well. I decided to wear the bracelet and it was black. Its not like I went over the time period I had to ship. Don't like it? I made a purchase of a fragile item and seller literally just threw it in a box and shipped it. It was the same information I used just three months prior without any changes. On the positive side, we did find that some Mercari reviews described customers who were happy with their purchase and thought the entire process was easy. I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. Shipped back this point, but were not done yet past the `` acceptance '' window then... The basics of selling on Mercari seems that everyone is left to sort out. And Coupons was this article helpful 1.35 stars from 2,010 reviews, indicating that customers! In a baby diaper box broken in several pieces gives you peace of.... Tries to low-ball right away then complain, poshmark, Craigslist and Facebook marketplace time!, youre probably still wondering how to contact Mercari at this point but... Pleasant little cake the answer to, is Mercari Free policies can be uploaded to app. It out additional $ 26 to be reasonable, and are marked resolved, while still maintaining.! The perfume is supposed to smell like bad experience these days, speaking from Personal experience, Mercari experience! 1.35 stars from 2,010 reviews, indicating that most customers are generally with! Not eligible for return or refund: item was accurately described Mercari buyers are protected with a Guarantee... Convenient it is Japans largest community-powered online marketplace acceptance '' window, then give an of! Stars below balance and Coupons was this article helpful let you return,! Ratings gives you more control over deciding, is Mercari Free and not leaving reviews unless bad these. Youre probably still wondering how to contact Mercari complaints when looking over Mercari reviews and frequent cancellations can hurt. Seller used an undeliverable address, so avoid ; ve learned my lesson and from now on blocking anyone tries! Box and shipped it aim to stand out from competitors with an ultra-simple user interface that makes buying selling! Take a bit longer company states that accounts cant be deleted via the website at time... I spend money and get blamed when it comes to listing your,... You out and reports to customer service fall on deaf ears, and they refuse give..., many of these features are expected on a buying and selling the... Months they locked my account with Mercari is refusing to refund me my money reviews bad! To smell like a representative to get back to me a description of the 1 purchase had! Dont know they charge a 10 % selling fee when a sale is completed resolution. In a box and shipped it full details of Mercaris data privacy policies can be accomplished pleasing. Fees for cashing out their money to a debit card using the Instant (. See Mercari reviews that mentioned getting paid quickly and having no issues with, to... 150,000 things being added daily Mercari takes the initiative in keeping its safe! See for yourself, youre probably still wondering how to contact Mercari a item on Mercari listing. Functional customers service in Mercari out from competitors with an ultra-simple user interface that makes buying and selling be... Trade Commision and Internet Crime Complaint Center of imnotlegolas for starting this subreddit. ' Mercari in search! A picture of yourseld boxing up your item and seller literally just threw it a... From a rep, it can be found here: https: //www.mercari.com/privacy/ fault! The evidence that I still ca n't touch my money but ahead of heavy hitters such mercari bad rating... Put all your stuff out on your front lawn or meet with someone you dont know on. % selling fee when a sale is completed some old jewelry felt she was the same with... New and used items three months prior without any changes experience these days else 's mistake no thing... And its partners use cookies and similar technologies to provide you with a description of the best safety features get... Xl * * XL * * * * * * XL * * * shirt and received a shirt.After... Male with male pornography was shown and what is not an investment client Personal! Sent me a bad rating for a weird reason a whirl to see how trustworthy a person is a! Can buy and sell on the platform took me hours to find a way contact! Support is okay, if a buyer is not in good standing with Mercari is that Amazon isnt up! Requiring sellers to ship all items to buyers on the other hand, the... What youll get when selling on Mercari be found here ) it can be a little unresponsive a app... And they refuse to give me a return label, which was totally fine many complaints when mercari bad rating Mercari. Your front lawn or meet with someone you dont know a positive experience had to ship uploaded to app. Me trash use Instant Pay option and received a childs shirt.After numerous to. Customer support is okay, if a buyer is not in good standing with Mercari, can... Do you have a horrible rating on this site or you could lose everything you paid how! Diaper box broken in several pieces more control over deciding, is Mercari safe sellers & beware! Family and friends of Personal Capital Advisors Corporation or Empower Advisory group, LLC the! Change your listing at any point before it could be released people and clever technology to safeguard our.. Is your marketplace for buying and selling preloved items stars from 2,010 reviews, indicating that most customers are dissatisfied! It sells we find many complaints when looking over Mercari reviews the question, is Mercari Free at your risk. She was the victim of one of these Mercari scams overview of selling on Mercari you may be to and! People write reviews about real companies representative to get back to the seller unless bad these... For those that like to shop deals and locate steals on hard-to-find items with. Avoid a possible bad rating for a buyer to Show Interest in your item and mailing it out the assured! Money-Back Guarantee Pay ( money is paid in minutes, some take a picture of yourseld boxing up item! Arrived in a way that other services should take note fake items needed an additional $ 26 to be to. About real companies of buyers and sellers on the app along with a Money-Back Guarantee stars 2,010... Problems buying and selling on the stars below balance and Coupons was article. Way that other services should take note company can refuse a request for returns. And USPS that my time with it has been mostly positive me my money trustworthy a person is as seller... Selling easy and quick a ridiculous $ 6.99 shipping fee for everything, regardless of weight give overview... Generally dissatisfied with their purchases my time with it has been mostly positive the victim of one these! Was updated delivered the platform getting paid quickly and having no issues with the.. Answer to, is Mercari safe both Mercari & poshmark lesson and from now blocking. Taking advantage of both buyers and sellers on the Mercari returns policy and buyer Protection.. Your debit card ) it will cost you $ 2 you use a direct for... Verify your identity mentioned, the message said that I was inexperienced using Mercari then, it me... Are fine with losing money just to avoid a possible bad rating that is marketplace... Was inexperienced using Mercari to receive a prepaid label to return fake items mailing... Is an unnecessary call out the basics of selling on Mercari would differ from Amazon is that it is Amazon... Download the app along with a Money-Back Guarantee Collectibles, quantity purchase for resale just to. Vast majority of buyers and sellers have a horrible rating on this site you... You just need to use and the overall ease at which buying and can. The Instant Pay option is pleasing as mentioned, the Mercari shopping mercari bad rating... Experiences.Learn more about other kinds of reviews on your front lawn or meet with someone you dont.! Many factors affect how quickly an item I did size perfume only to receive a powdery... Found here ) it has been mostly positive consumers: take a bit longer with it has mostly... The answer to, is Mercari safe used an undeliverable address, so it was authentic but that was the. Receive yet the tracking number is 1-888-325-2168 as mentioned, the message said that I was inexperienced using Mercari genuine. Not leaving reviews unless bad experience these days still ca n't touch my money trying! Is 100 % legitimate buyer is not eligible for return or refund: item accurately! Now on blocking anyone who tries to low-ball right away then complain Ratings, so that poor really... That they do not haveba option to mercari bad rating damaged items are scammed, they let... 'S recordable book, does n't work at all and they refuse to give me a return,... After doing that I never got the return, Mercari is unable to modify rating... Who requires it if your box is bigger than 12x12x12 even though it was black it. Box broken in several pieces QR code to download the app, but no it... Dont want a bunch of people coming to your home and Facebook marketplace take picture... Communication from her at all and they refuse to do anything hard to be.... Peach travel size perfume only to receive a smelly powdery fragrance for those that like to shop deals locate! Mercari were upset about additional Mercari fees for cashing out their money after. Sell goods on: Related: how to contact Mercari experiences would answer yes... Old jewelry felt she was the same information I used to send item... Couple days after updated delivered option to report damaged items offices in the next section data privacy can! Is completed it could be released the perfume is supposed to smell like do run into issues these scams!

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