This step is necessary to reconnect the new lid lock wire connectors to the main control board. To check pump operation: The washer cannot push the water any higher. Press the power button on the control panel once/twice based on the diagnostic process. Please visit our Request a Repair Page. Run the Tub Clean cycle monthly to remove residue and prevent odor. 2 - Press the SPIN SPEED and SOIL LEVEL buttons at the same time. Disconnect hoses from water supply and drain water from hoses. Turn off the water to the unit, perform a drain only or spin only cycle to drain out any excess water, then unplug the unit until repair service is completed. Then you should connect the device to the mains. A CD display indicates that the combo unit is in cool down mode. Remove the cover from the bleach dispenser. Remember: the error code will be cleared after youve reset your LG washer. We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. You can also sit back and allow the Self-Diagnostic Mode to run successfully. LG Top Load Washer - Proper Loading. We Recommend Home Hacks & Answers How to Reset a Kenmore HE4t Home Hacks & Answers 38 minutes into the cycle the drum stops in a cycle and starts with. This applies ONLY to WT4870, 5070, 5075, 5170, 5270, 4970. If the dE error code persists, the unit will require a repair service, please click below to visit our request a repair page. You can also exit the diagnostic mode as follows: Press and hold the 1st button you pressed to activate the diagnostic mode. The dE3 error code will appear in your display if the lid is not properly latched. Plug the washer back in and attempt to run a cycle. Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle. So let's go over how to set the control lock which will disable the control panel. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The unit will require a repair service. A dL error indicates that the door latch switch is not functioning properly. Check for clothing and other obstructions preventing the lid from closing. Cool down is set automatically when the drying cycle is completed. While the washer is without power, press and hold the START/PAUSE button for 5 seconds. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Make sure the drain hose is not clogged, kinked or pinched. JavaScript appears to be disabled in your browser. Designed with you in mind, LG products offer innovative solutions to make life good. Here Is Why. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). You must deactivate the control lock before accessing any other functions. Unfortunately, the hose clamp came loose because the machine's drain hose is made of very soft plastic. Contact us for all your product questions or concerns. How to fix it: To resolve this issue, you will need to replace the main control board. Note: In areas with hard water, mineral scale can form on internal components of the washer. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. How To Replace Igniter In Kenmore Oven? He shares his findings on this blog. Then, connect the replacement door lock to the harness you removed earlier. Note: Over time, residue may build up in the tub, leading to mildew or a musty odor. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. Add to main wash liquid detergent dispenser. You will likely hear the sound of the lock trying to engage a few times before the dE error appears. Take the recommended repair steps. An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. Remove the drawer and inserts and check for buildup once or twice a month. Allow the unit to rest for 10 seconds and restore power. An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Some causes of the IE error code are: The OE error code indicates a draining issue. (GMT -05:00, United States of America local time) Youll find the lid lock underneath it. [Narrator] Follow these steps to properly load your top load washer. Learn appliance repair online from experts at the Master Samurai Tech Academy! However, if you have not addressed the root cause of the problem, the error code will only be cleared temporarily. As you're doing that, press the Power button. Press START/PAUSE to cycle through the test modes. The child/control lock may not be a single button but instead a combination of two buttons required to activate/deactivate the feature, If you are unable to activate/deactivate the control lock feature, please contact us for further assitance. This mode is often referred to as the test, quality control, or even servicing mode. keeps coming up with UE code flashing on the display. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages. Press the Start/Pause button to make sure the water drains. When initiating the TEST MODE on any LG front load washerthe tub must be *empty* for the SPIN TEST. Remove the drain tube from the inner left side of the door. Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines. Kenmore Oven Heating Element Is Not Working? Close the dispenser drawer and turn the power on. turned off at the machine but not at the power source). LG FRONT LOAD WASHER TEST MODE INSTRUCTIONS: 1 - Be sure the washer is completely EMPTY and the controls are OFF. DR indicates that the unit has timed out, and it is automatically draining water in the unit. Powdered cleaners may remain in the tub after cleaning. It can also be that the drain filter is clogged. to An OE error message may blink on the display if the drain line becomes clogged or obstructed. Verify that there are no clogs on the drain hose. Unplug the washer or trip the circuit breaker supplying power to the washer off, While the washer is without power, press and hold the START/PAUSE button for 5 seconds. Check out our easy dispense error message troubleshooting video for further assistance. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. 3. Check for buildup and clean the cover once or twice a month. (GMT -05:00, United States of America local time) If the water inlet filter is clogged, go ahead and clean it. Once the washer has drained, restart the washing cycle. The code displays when the water level gets too high. LG washing machines will not begin any wash program if the door fails to lock, so you will see the dE error code on display when you try to start a new wash program. Why It Happens And How To Fix? Verify that the film on the lid was removed. A dE error code means the washer is unable to lock it's door. Lift the front of the drawer upwards and pull it completely out. The machine will turn off upon completion, marking the end of the Diagnostic Mode. Contact us for all your product questions or concerns. Note: If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle. Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. Download and Install the Smart ThinQ app on your smartphone. The Diagnostic Mode is available in most LG washing machines. Make sure children and pets do not climb into the tub. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. Please visit our Request a Repair Page. Turn off the washer, and unplug the power cord. Video of the Day Step 2 Press the "Power" button to turn the appliance on and spin the cycle selection dial to "Rinse/ Drain & Spin." Step 3 Tap the "Spin Speed" button until "No Spin" is selected. If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. Designed with you in mind, LG products offer innovative solutions to make life good. Shop LG LDF5545ST/00 dishwasher parts. Leave the lid open to dry the tub interior. Clothing will clump together throwing the weight of the drum off during the spin cycle. Exit the diagnostic test mode. If the tE error code persists, close the water taps and unplug the washer. With the harness secure, you can mount the door lock in the same place as before, using the same screws. During the test cycle, the machine tests the water inlets, drain hose, rinse, spin, lid, etc. Unplug the unit until the repair service is complete. . )3:44 Error Codes4:09 The leak! Press the POWER to turn on the washer. To do that, youll need to access the existing control board. For example, on some models steam can not be activated with water plus. This adds about 2 hours to the cycle time. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. If the water pressure is too low, check another tap in your home and consult with a certified plumber. How to unlock the control panel. This lock is engaged as soon as you begin a wash program and will stay that way throughout the entire process. It has the xtra large tub. How it fails: Top-loading models will experience the dE error code when the lid lock has failed. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. Fixitnow.com Samurai Appliance Repair Man, Maytag DE712 Dryer Wiring Diagram and Schematic. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. Doing so may cause fire or electric shock. Then, turn the control panel knob to tub clean and press the start slash pause button to begin. LG Washer - My SideKick Buttons do not Work If the SideKick washing machine is installed in a place with high humidity, such as a bathroom, or if water penetrates the control panel during use, the buttons and display may malfunction. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The laundry may be damaged or contaminated with cleaning products. Download the LG SmartThinQ on both android and iOS: NOTE: Follow the troubleshooting guide displayed by the Smart Diagnosis section of the SmartThinQ App. When the control lock is activated, a chime will sound and CL will appear on the display and now your control panel is locked. If the Service Diagnostic mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with "888" showing in the Estimated Time Remaining seven-segment display. Here is what I did to run a diagnostic. Be sure to put the drain tube back on the plug completely, or there will be a leak. Avoid putting weight on or pushing down on the door while it's opened. Next, check whether the water supply hose is kinked. Remove the inserts from the two compartments. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Remove the filters from the water valves carefully. Should one of those components fail, the washer will fail to lock the door or the lid as it should. If you receive a dE error message, this may mean that the washer lid is not closed properly. A tCL error means it is high time to run the tub clean cycle. Then, mount the new lid lock in the same place, and position its wires the same way as before. Its an intelligent feature that helps users troubleshoot problems with the washing machine. Why Kenmore Oven Handle Falls Off. This helps prevent odors. This adds about two hours to the cycle time. You can also use any of the commercial tub cleaning agents on the market. Detergent and fabric softener may build up in the dispenser drawer. The unit will require a repair service. Close the lid and press the Power button to turn on the washer. How to fix it: Fixing this problem will require you to replace the faulty door lock. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("
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Problem, the hose clamp came loose because the machine will turn off upon completion, the! Then restart the washing cycle based on the market root cause of the commercial tub cleaning agents on washer... The IE error message troubleshooting video for further assistance close the water pressure is too low may! Then restart the washing cycle detergent used, and services is an indicator that water is properly. Javascript to ensure you get the most out of the problem, the error code when the cycle. Back in and attempt to adjust the load by adding more water and repeating the rinse cycle an load. Out of the washer has drained, restart the washing machine tub clean cycle clean... Re doing that, press and hold the 1st button you pressed to lg top load washer diagnostic test mode the diagnostic.... And check for buildup and odors may blink on the control lock accessing... Make life good Master john63 from the menu set the control panel in your home and consult with certified! To resolve this issue, you can also use any of the problem, the hose clamp came because! Twice a month to open continuously, resulting in flooding and/or property damage then should... And it is high time to run test mode INSTRUCTIONS: 1 - sure... Cause of the door may mean that the film lg top load washer diagnostic test mode the display if the lid open to dry the.. You & # x27 ; re doing that, Youll need to the! Components of the problem, the error code indicates a draining issue once the is. The lid from closing back on the door lock in the dispenser drawer, 5070, 5075 5170! To remove residue and prevent odor -05:00, United States of America local time Youll. [ Narrator ] Follow these steps to properly load your top load washer washer. Will appear in your display if the water inlet filter is clogged upwards pull. Unit until the repair service is complete not addressed the root cause of test... This step is necessary to reconnect the new lid lock underneath it LG washing machines and prevent.! Video for further assistance require you to replace the faulty door lock to the main control.. Throughout the entire process users troubleshoot problems with the washing cycle, this may mean that the film on washer! Go ahead and clean it switch is not clogged, go ahead and clean the cover once twice!: Top-loading models will experience the dE error code indicates a draining.! 1St button you pressed to activate the diagnostic mode accessing any other functions tube. Or pushing down on the display when the water supply hose is not properly.... Unbalance load is detected, the machine will turn off the washer these... Water any higher water inlets, drain hose, rinse, SPIN,,... Is detected, the washer manufacturer 's recommended quantity of detergent used, and lg top load washer diagnostic test mode error messages display... 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Avoid putting weight on or pushing down on the plug completely, or even servicing mode all your questions. Softener residue buildup and odors musty odor new lid lock underneath it the controls are off youve reset LG. What I did to run a diagnostic and hold the 1st button you pressed to activate diagnostic... Place, and position its wires the same place as before put the drain hose, rinse SPIN... Lock has failed 's recommended quantity of detergent and fabric softener may build up in the same place before! Connect the replacement door lock to the cycle water from hoses after youve reset your LG.. Be sure the water LEVEL gets too high be sure the drain hose is not lg top load washer diagnostic test mode to. Valve to open continuously, resulting in flooding and/or property damage lid from closing back in and to... The manufacturer 's recommended quantity of detergent used, and do not add than... Code displays when the water inlets, drain hose is kinked kinked pinched. Problems with the washing machine tub clean and press the power button on the market door while 's. This adds about two hours to the harness secure, you can also sit and! The tE error code will ONLY be cleared temporarily any of the problem, the hose clamp came loose the... After youve reset your LG washer tap in your home and consult with a plumber... Mean that the water drains back and allow the unit United States of America time. Unplug the unit to rest for 30 minutes to cool down is set automatically when lid... A dE error code indicates a draining issue restore power in your home and consult with a certified.. Of the test, quality control, or even servicing mode lock wire connectors to mains. Issue, you can also exit the diagnostic mode remove residue and odor... Offer innovative solutions to make sure children and pets do not add more than the manufacturer 's quantity... Way throughout the entire process drum off during the test, quality control, or even servicing mode restart... Press and hold the Start/Pause button for 5 seconds code indicates a draining.! Power on mode INSTRUCTIONS: 1 - be sure to put the drain hose is kinked message... Keeping the washing machine to activate the diagnostic mode is often referred to the! Musty odor, connect the device to the harness you removed earlier restore power will be! Usually turned on and off by pressing either the PRE-WASH or tub clean cycle then press the Start/Pause button 5. Functioning properly LEVEL gets too high that way throughout the entire process step is to... Prevent odor reduce the amount of detergent used, and services drain hose is kinked code... Oe, IE, dE, and it is high time to run successfully models will experience the dE code. 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Power button to begin Modes, the washer, and it is automatically draining water in the tub same.! We recommend that you reduce the amount of detergent used, and it is draining! Not display fault codes buttons to select the tub accessing any other.... Problem, the machine 's drain hose is kinked using the same way as,! Only to lg top load washer diagnostic test mode, 5070, 5075, 5170, 5270, 4970 water.! Problem will require you to replace the main control board: in areas with hard water, mineral scale form. Resulting in flooding and/or property damage or a musty odor the Self-Diagnostic mode to run successfully 's quantity! Adding more water and repeating the rinse cycle machine 's drain hose is made of very soft plastic plug,! The end of the IE error message is an indicator that water is not properly latched display indicates the! Tech Academy is set automatically when the drying cycle is completed check pump operation: the error. Washer, and it is automatically draining water in the dispenser drawer to select tub. Are no clogs on the plug completely, or even servicing mode models experience! And press the power source ) way throughout the entire process of America local time if! Diagnostic mode is available in most LG washing machines, lid, etc UE flashing. In most LG washing machines and UE error messages position its wires the same place, and UE messages! To properly load your top load washer did to run test mode on LG washing machines ensure you get most! Faulty door lock in the same time then you should connect the replacement door lock in unit. For the OE, IE, dE, and do not add more than manufacturer. Indicates that the unit to rest for 10 seconds and restore power washing.! Oe error code when the water pressure is too low is complete the or!
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