According to Tripadvisor travelers, these are the best ways to experience HSBC Main Building: Big Bus Hong Kong Open Top Hop-On Hop-Off Sightseeing Tour (From $57.11) 4-Hour Private Hong Kong Layover Tour (From $236.80) Private Shore Excursion: Customized 4-Hour Hong Kong City Tour (From $319.36) 3 hour Street Art Tour (From $334.92) Listening to what you have to say about services matters to us. Wir heißen Sie in unseren Niederlassungen und bei den Tochtergesellschaften der HSBC Deutschland herzlichen willkommen, freuen uns auf Ihren Anruf oder auf Ihre E-Mail. 1959 erwarb die HSBC die British Bank of the Middle East, die in den Golfstaaten aktiv war. You can also send us your enquiries or feedback via Personal Internet Banking. Hong Kong; 香港（简体中文） 香港（繁體中文） ... E-mail us; Head office. Contact HSBC for support with banking and financials needs. Where is your business head quartered? © Copyright. HSBC users in Hong Kong can now open an investment account online without visiting a physical branch. If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. HSBC Business Banking offers unrivalled business finance solutions. Please note that customers who fall within the following category(ies) must contact our staff at local branch in order to change your personal and contact information such as mail address, email address and telephone number. If you're suspicious of any calls claiming to be from HSBC, do not disclose your personal or account information, and contact us at once. Hong Kong. If a complaint is raised by a third party, we will get back to you to protect your privacy. Eligible customers can log on to the HSBC HK Mobile Banking App and complete the investment account opening procedure, … We connect you instantly to our customer service officers to help solve your questions on digital banking in an effective way. 简体 . A year earlier, HSBC had joined with Hong Kong's Shanghai Commercial Bank to purchase an 11% stake in Bank of Shanghai (HSBC paid US$62.6 million for an 8% stake) and US$733 million for a 10% stake in Ping An Insurance. Your session has timed out. In these circumstances, messages that have been classified as highly confidential will then be sent via SecureMail. By continuing to browse this site, you give consent for cookies to be used. All rights reserved. Download the HSBC HK Mobile Banking app now Download the HSBC HK Mobile Banking app now Download. We will offer appropriate redress if your complaint is upheld, but this will not necessarily involve financial compensation. Name of addressee, 2. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. HSBC is one of the world's largest financial services organisations with around 6,100 offices in both established and faster-growing markets. Alternatively, you can email us at expat.customer.care@hsbc.com. Please click here to visit our website for latest contact details. Our colleagues always appreciate receiving your positive feedback – because we let them know about it. 37/F, Sunlight Tower, 248 Queen's Road East, Wan Chai, Hong Kong. Address. AXA General Insurance Hong Kong Limited and HSBC shall make no representation, warranty or undertaking as to the availability of the Assistance Company's services and shall not be liable to the policyholder or the insured person or any other person in any respect of any loss, damage, expense, suit, action or legal proceeding suffered or incurred by any of them, whether directly or indirectly, arising from or in connection with the services provided or advice given by the Assistance Company or its agents, or the availability of such services. Home; Personal; HSBC Premier; HSBC Advance; Commercial; Corporate; About HSBC; Contact us; The world's local bank. How many global employees do you have? Search: Log on to HSBC Internet Banking. How many other countries do you operate in? If you want to contact the CIFO about your complaint, you will need to do this within 6 months from the date of our final response or they may not be able to review your complaint. These hotlines are operated by AXA or its authorized representatives. Also, the dispute must be of a monetary nature not exceeding HKD500,000 (including any interest on any amount alleged to be a loss) or the foreign currency equivalent. Our website doesn't support your browser so please upgrade. You can then verify the employee's identity by calling our hotline. Skip page header and navigation; English. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. If this is not possible, we will fully investigate all the issues you have raised by speaking with you or writing to you. Email: enquiries@ci-fo.org. You can ask for your case to be reviewed by management at a higher level, if you are dissatisfied with our decision. 1/F, Tower 2, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong. We'll investigate the situation and where necessary, set about putting things right as quickly as possible. Handling your complaint Your complaint will be handled with complete confidentiality by our complaint handling teams with the appropriate experience and authority, and who … At the heart of this industrialisation lay the bustling district of Mong Kok, where HSBC opened a branch in 1948. Your feedback is invaluable to helping us serve you and all our customers better. Our address is 11/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong. 繁體 . Questions about how the coronavirus is affecting your finances or our services? If you have received exceptional service from someone, we would love to hear about it, too. Form types . If we feel that your query requires a personal response, our Premier consultants will follow up with you offline. Occasionally, however, it may be necessary to investigate your complaint further, but we aim to resolve your complaint within 5 working days for general banking related complaints and within one month for investment related complaints. HSBC HK Mobile Banking app. all banks; branches & atm; useful info; contacts; HSBC Hong Kong Branches. HSBC website and Online Banking. MPF/ORSO complaints received from following channels are generally handled by HSBC Pensions’ dedicated complaint handling teams: MPF: The Hongkong and Shanghai Banking Corporation Limited PO Box 73770 Kowloon Central Post Office, ORSO: The Hongkong and Shanghai Banking Corporation Limited PO Box 74203 Kowloon Central Post Office. It's easy to share your ideas, stay informed and join the conversation. Jersey local phone: +44 1534 748 610 Guernsey local phone: +44 1481 722 218 For concerns relating to our Hong Kong office, you also have the right to refer the matter to the Complaint Processing Centre of the Hong Kong Monetary Authority at 55/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. Email Address of Hsbc Hk (852) 2233 3888 Lines are open Monday-Sunday 24 hours, IPO Subscription (only available during IPO period), (852) 2269 2121 Monday-Friday: 8am–7pm Saturday: 8am–1pm Service starts at 9am on the first day of IPO, (852) 3128 0128 Monday-Friday: 8.30am–7.30pm, except public holidays Saturday: 8.30am–1pm, except public holidays, (852) 2583 8033 Monday-Friday: 8.30am–7.30pm, except public holidays Saturday: 8.30am–1pm, except public holidays, (852) 2288 6655 Monday-Friday: 8.30am–7.30pm, except public holidays, Saturday: 8.30am–1pm, except public holidays, The Hongkong and Shanghai Banking Corporation Limited PO Box 73770 Kowloon Central Post Office, The Hongkong and Shanghai Banking Corporation Limited PO Box 74203 Kowloon Central Post Office. The general insurance policies are underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. HSBC aided Hong Kong’s reinvention as a postwar manufacturing centre, granting loans to build cotton mills and textile factories. First Name. If you're an existing customer and use online banking, you can send us a secure message once you have logged on. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. Previously, existing HSBC customers can already access investment products online, but they would need to visit a physical branch first to open an investment account. We hope that you will not need to progress beyond this first step, as we are confident that we can resolve any concerns you raise with us to your satisfaction. All rights reserved, HSBC Premier Emergency Hotline (US number-call collect), Visa Platinum Customer Centre (toll free), Visa (HKD or USD) and Corporate Card toll-free hotlines (Toll-free in that country / region), List of designated branches for MPF services and enquiries, FX Hotline (HSBC Premier and HSBC One customers only), Mortgage and Personal Loan Advice Services, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, Credit Card-Emergency and Travel Assistance, And your nearest Express Banking location, Careers, media, investor and corporate information. For your security, your session has timed out due to inactivity. Even with the best intentions, we know things can go wrong. Please note boxes shaded must be completed. (852) 2233 3322 Lines are open 24 hours, except for: Life Insurance Monday-Friday: 9am–8pm Saturday: 9am–1pm, HSBC Premier Express Stock order Placement Hotline, (852) 2996 6822 Lines are open Monday-Friday: 8am–4.10pm. HSBC Business Banking offers unrivalled business finance solutions Monday to Friday : 9am–6pm, except Saturday, Sunday and Public Holidays Individual Life Insurance, (852) 2894 4780 (HSBC VHIS Standard Plan) (HSBC VHIS Flexi Plan- Bronze, Silver and Gold), Monday to Friday : 9am–6pm, except Saturday, Sunday and Public Holidays, (852) 2894 4798 (HSBC VHIS Flexi Plan- Diamond), Monday-Friday: 9am–5.30pm Saturday: 9am–1pm Personal General Insurance (AXA). Use Chat with us 1 and it's as easy as texting a friend. Please fill in the form in English or Traditional Chinese only. For monetary disputes, you have the right to refer the matter to the Financial Dispute Resolution Centre (FDRC) at Unit 3701-4. Überprüfe den SWIFT-Code deiner Bank und erhalte alle Daten, die du für eine internationale Überweisung brauchst. However, where you are not satisfied with our final response to your complaint, you can refer your concerns to the Channel Islands Financial Ombudsman (CIFO). If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. (You need to register before log-on. We're right with you Close. Worldwide Emergency Assistance Service (852) 2862 0199 (Available for HSBC VHIS Flexi Plan), (852) 2862 0199 (Available for FirstCare Plus and Outpatient Care), (852) 2528 9333 (TravelSurance, AccidentSurance, HomeSurance, HospitalSurance, Refundable HospitalSurance, HSBC Premier Insurance, IncomeSurance, LivingSurance and Card Repayment Protection Plan). We are committed to providing you with a first-class service and effectively delivering the products and services you need. Occasionally, we may need more time but we will keep you informed. Title Mr Mrs Miss Ms. Last Name. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. You can read more on our archives, and find contact details for our archivists in London, Hong Kong, New York and Paris, on the archives page. HSBC in Hong Kong - Personal Internet Banking ... HSBC. 香港（简体中文） 香港（繁體中文） ... Business email address. Your complaint will be handled with complete confidentiality by our complaint handling teams with the appropriate experience and authority, and who have not been directly involved in the subject matter. You can contact the CIFO at: Channel Islands Financial Ombudsman P O Box 114 Jersey Channel Islands JE4 9QG Website: www.ci-fo.org. In what state are you mainly operating in? Our staff will never ask you to provide sensitive personal information, such as passwords, over the phone, nor will we notify you of account irregularities using pre-recorded messages. These services are provided by a third party service provider ("the Assistance Company") which is an independent contractor and is not an agent of AXA General Insurance Hong Kong Limited or The Hongkong and Shanghai Banking Corporation Limited ("HSBC"). (852) 2233 3130 Lines are open Monday-Friday 11am–7.30pm, Monday-Friday: 9 am–8 pm, Saturday: 9 am–1 pm, except public holidays, (852) 3663 5911 Monday-Friday: 9 am–8 pm, Saturday: 9 am–1 pm, except public holidays, Extended Term Insurance Service Hotline (852) 3128 0145 Monday-Friday: 9am–6pm, Saturday: 9am–1pm. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. Contact Number. In order to be eligible for resolution of disputes under the Financial Dispute Resolution Scheme administered by FDRC, a written complaint must be filed with us and a final written reply in respect of the complaint has been issued or no final written reply has been issued within 60 days. We're here to help. Lick “Log on” at the upper right corner and then choose “Online Banking”. The Hong Kong and Shanghai Banking Corporation is among one of the founder members of the HSBC Group. Bitte wenden Sie sich an den für Ihr individuelles Anliegen zuständigen Bereich. Jersey local phone: +44 1534 748 610 Guernsey local phone: +44 1481 722 218 For concerns relating to our Hong Kong office, you also have the right to refer the matter to the Complaint Processing Centre of the Hong Kong Monetary Authority at 55/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong. If you have an account with HSBC Hong Kong and an NR Account with HSBC India you ... by simply submitting a wire transfer request at a local HSBC Hong Kong branch or at the NRI Centre address mentioned below. Hong Kong. To better serve Hong Kong’s growing population, the bank began expanding its retail branch network throughout the territory. Your feedback is key to improving the products and services we offer. HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings. Securities Order Placement, Amendment and Cancellation Monday-Friday: 8am–4.10pm, Unit Trust Monday-Friday: 8am–6pm Saturday: 8am–1pm, MPF Services Monday-Friday: 8.30am–7.30pm Saturday: 8.30am–1pm. MRF-recognised Hong Kong funds distributed by HSBC China ... which would show you “Bank Mail”. If you consider that our response to your complaint still does not fully address your issues, please let us know so we can understand if there is anything more we can do. We will always try to resolve your concerns there and then. You can also e-mail queries about ESG issues to sustainable.finance@hsbc.com How can I find out more about HSBC’s archives and contact the bank’s archivists? Hsbc Hong Kong Contact Phone Number is : +852 2233 3000 and Address is 1 Queen's Road, Central, Hong Kong HSBC Hong Kong is a subsidiary of HSBC Group, located at Central, Hong Kong. Confirmation.com Asia Pacific Support +852 3462 7878. customer.support@confirmation.com. Paper. The address of Hsbc Hk is 1 Queens Road Central, Central, Hong Kong Island, Hong Kong. Contact details. * Should you receive a call from someone at HSBC that causes you concern over their identity, be aware that actual HSBC employees will be able to inform you of their name and the relevant branch/department they belong to. In den 1960er- und 1970er-Jahren baute die Bank ihr Netzwerk aus. Your views are important to us and your feedback is key to improving the products and services we offer. See where to go if you need to visit us in Hong Kong as an expat based in Asia. Simply fill in the online form under 'Email Message' section and we will provide a response soon. Let us know when and how is best to get in touch, and we will do our best to meet this. Forced TLS guarantees that emails from HSBC are only sent over a secure connection; if such a connection cannot be established, the message will not be sent and the sender will be notified. Monday-Friday: 9am–5.30pm Saturday: 9am–1pm The general insurance policies are underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. As the asset management division of HSBC, HSBC Global Asset Management has a network of offices in c. 26 countries and territories around the world. Contact HSBC for support with banking and financials needs. Flat and Floor numbers, 3. Please provide us with more detail about your request e.g. HSBC provides commercial banking solutions such as commercial lending, import & export services and card solutions for SMEs and corporations. Include your name, address, postcode, email address and your preferred contact number, Provide as much information about your complaint as possible to ensure a quicker response time. Address HSBC Bank Australia Limited Level 36, Tower 1, International Towers Sydney 100 Barangaroo Avenue Sydney NSW 2000 Australia Contact us; Find a branch; Ways to bank ; About us; Tools & Resources. Tel: 852 … (852) 2233 3063 / (852) 2233 3059 / (852) 2233 3064. Click the + pattern in this page, then write down and send us your requests. 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